Managed Security · Endpoint · Detection

Security, without the helpdesk

Q: Does One.Shield replace our helpdesk?

No. One.Shield is managed endpoint security only. Your team keeps end-user support and day-to-day IT, and our SOC runs the security layer. There is one IT-to-IT contact between your team and ours.

Q: What does each tier include?

Spin covers baseline hygiene: endpoint OS patching and the Flywheel self-service portal on every device. Momentum adds 24/7 managed EDR with our SOC and security awareness training. Revolution adds managed ITDR (identity threat detection) and managed SIEM with log correlation. You buy exactly the depth your risk calls for.

Q: At which tier does the SOC provide detection and response?

Managed detection and response begins at Momentum, where 24/7 managed EDR is run by our security operations team. Revolution extends detection to identity (ITDR) and SIEM. Spin is patching and portal access without SOC detection.

Q: How is One.Shield priced?

Transparent per-device pricing from a minimum of 20 devices, scaling cleanly as you add endpoints. You can layer up tiers as your risk grows rather than buying everything at once.

Q: What is your response SLA?

One SLA applies at every tier: Sev 1 response under 30 minutes, Sev 2 under 1 hour, Sev 3 under 4 hours, for escalations our SOC handles.

One.Shield is managed endpoint security for organizations that already run their own IT support. Layered protection on every device, patching, EDR, awareness training, identity threat detection, and SIEM, managed by our SOC, priced per device.

You keep your helpdesk; our 24/7 SOC runs the security
Layered protection, device by device as your risk grows
One SLA, every tier, Sev 1 response under 30 minutes
Transparent per-device pricing from 20 devices up

Schedule a security review →Get in touch

Security, without the helpdesk, One.Shield managed endpoint security

Choose your tier

Three tiers. Zero guesswork.

Per-device managed security that layers up with your risk. Minimum 20 devices. No end-user helpdesk, that stays with your team.

Core hygiene

Spin

Baseline endpoint hygiene managed for you. Endpoint OS patching and the Flywheel self-service portal, Hypershift's client portal for status and requests, on every device.

Active defense

Momentum

Add 24/7 managed detection and human-risk training. Everything in Spin, plus managed EDR with a 24/7 SOC and security awareness training.

Full detection

Revolution

Complete the stack with identity detection and SIEM. Everything in Momentum, plus managed ITDR (identity threat detection) and managed SIEM with log correlation & SOC.

The Hypershift edge

Why we're different

SOC-managed endpoint security, layered to your risk and priced per device, enterprise protection without an enterprise security team.

Managed EDR by a real SOC

From Momentum up, 24/7 detection and response is run by our security operations team, active remediation, not just an alert in your inbox.

Security without the overhead

Keep your own helpdesk. We add enterprise-grade protection per device, no SOC to build, no tools to babysit.

Layered, not all-or-nothing

Start with hygiene, add EDR and training, then identity detection and SIEM, buy exactly the depth your risk calls for.

Priced per device

Transparent per-device pricing that scales cleanly from 20 devices up, add coverage as you add endpoints.

Your helpdesk. Our SOC.

Enterprise-grade security, no SOC to build

One.Shield is managed security only, no end-user support, and from Momentum up it adds 24/7 detection and response. Perfect when your team owns IT but needs enterprise-grade security without standing up a security operations center of your own.

On every device, endpoint OS patching and the Flywheel self-service portal
Active defense at Momentum, 24/7 managed EDR and security awareness training
Full detection at Revolution, managed ITDR and managed SIEM with log correlation & SOC
One IT-to-IT contact, no ticket black holes

One SLA. Every tier. Sev 1 < 30 min.

Our SOC responds to escalations on the same SLA at every tier, Sev 2 < 1 hr, Sev 3 < 4 hr, and runs 24/7 managed detection and response from Momentum up. Minimum 20 devices.

Harden your fleet →

Managed security only, your helpdesk stays with your team.

FAQ

Common questions

Does One.Shield replace our helpdesk?