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Intune Plan 1 Versus Intune Plan 2

What is Intune Plan 1?

Intune Plan 1 functions as your endpoint "control plane," serving as the baseline for managing users, devices, apps, and compliance policies across common platforms. It's typically the right fit when your environment consists mostly of Windows/macOS endpoints plus iOS/Android devices, and you need standardized enrollment, configuration, app deployment, and compliance capabilities.

Plan 1 is appropriate for organizations "building a durable foundation for hybrid work and Zero Trust endpoints." Many organizations already own Plan 1 through broader Microsoft licensing agreements.

What is Intune Plan 2?

Intune Plan 2 is an add-on to Plan 1 providing advanced endpoint management capabilities, particularly for specialty device management and firmware-oriented needs. It's designed for managing non-traditional endpoints that create risk when left unmanaged or inconsistently managed.

Plan 2 is typically the right fit when you manage specialty or shared devices like meeting-room devices, smart screens, or AR/VR headsets, or when you need stronger control over endpoints that would otherwise go ungovened.

Pricing Breakdown

Baseline pricing context:

  • Intune Plan 1: approximately $8/user/month (standalone)
  • Intune Plan 2: approximately $4/user/month (as add-on to Plan 1)

The critical decision is not simply whether Plan 2's cost is justified, but rather: Who actually needs Plan 2? Over-licensing everyone creates unnecessary expense, while under-licensing leaves specialty endpoints vulnerable.

Key Feature Differences

Specialty Device Management:

  • Plan 1: strong management for standard user endpoints
  • Plan 2: supports AR/VR headsets, large smart screens, and conference room devices

Advanced Endpoint Scenarios:

  • Plan 1: consistent policy and compliance across the standard endpoint estate
  • Plan 2: capabilities for complex endpoint realities beyond standard knowledge-worker models

Operational Impact:

  • Plan 1: establishes repeatable controls reducing configuration drift
  • Plan 2: standardizes specialty endpoints, reducing reliance on tribal knowledge or spreadsheets

Recommendation by Organization Size

Mid-market (200–2,000 employees): Plan 1 covers approximately 90% of needs; add Plan 2 selectively for shared devices and modern meeting rooms.

Enterprise (2,000+ employees): Plan 1 is foundational; Plan 2 becomes compelling with large meeting-room footprints, frontline device fleets, or specialized endpoints across multiple sites.

Highly regulated industries: Plan 2 reduces "shadow IT device management" around specialty devices—an underrated compliance risk since these devices often sit outside normal controls.

Bottom Line

Choose Plan 2 when the cost of unmanaged specialty endpoints (risk plus downtime plus labor) exceeds the add-on license cost. Most mature organizations implement Plan 1 broadly while deploying Plan 2 strategically for groups and devices requiring it.